Wonderland FAQ - Adjustable bed

The bed does not adjust up or down. What should I do?

  • Check that the motor is connected to power, and that there is power in the wall outlet.
  • Replace the battery/batteries. (Applies to remote controls where the battery can be replaced.)
  • Try connecting a remote control that works (from the other bed) to the bed that is not functioning, to make sure the motor is not defective.
  • Try reconnecting the remote control to the bed.
  • Is the bed adjusting up or down using the app? (Applies to beds with Bluetooth and not older models with radio frequency.)
  • New remote control or motor can be purchased at our retailers.

Reconnect the remote control to the bed
Lower the bed manually

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