All Wonderland products are covered by a 5-year guarantee that includes material or manufacturing defects.
The guarantee is valid from the purchase date stated on the receipt. Our 5‑year guarantee does not apply in cases of inadequate or incorrect product maintenance or for beds in commercial use.
The guarantee does not apply to:
- Normal wear and tear.
- Batteries in the remote control.
- If not following our washing instructions.
- The inner tricot cover of the pocket mattress.
- A sinkage less than 2 cm of the pocket mattress.
- A sinkage in the top mattress.
- Breakage of the wooden slats if the total load exceeds 150 kg (only applicable for 140 cm beds).
- Breakage of the wooden slats if the total load exceeds 120 kg (only applicable for bottom frames up to 120 cm).
- Personal preferences on sleeping comfort and firmness.